Hybrid Infusions Ltd. Product Recall

 

August 22, 2025

One lot of Hybrid Infusions Ltd. Charlotte's Web Grape 5 x 0.5g Infused Pre-Rolls is recalled due to a label error stating it contains the ingredient ‘THCa diamond’. The cannabinoid concentrations printed on the label are correct.

Product Details: Charlotte's Web Grape 5 x 0.5g Infused Pre-Rolls
SKU Number: CNB-11807076
Affected Lot Numbers: EI0035
Packaged on Date: July 2, 2025 (all other pack dates are unaffected)

To date, Hybrid Infusions Ltd. has received one complaint related to the ingredient ‘THCa diamond’ being listed. Health Canada and AGLC have not received any complaints related to the recalled lot. In addition, neither Health Canada, Hybrid Infusions Ltd., nor AGLC have received any adverse reaction reports for the recalled lot.

To note, this recall is only applicable to the product identified above with the July 2, 2025, packaging date. Other packaging dates of the same product and lot are not affected.

For more information, please read Health Canada's notification here.

Health Canada would like to remind Canadians to report any health or safety complaints related to this cannabis product or any other cannabis product by using the online complaint form.

What do I do with the stock I currently have?
Retailers who have purchased the affected product should remove the recalled products from store shelves and clearly mark the products as 'Do Not Sell – Recalled Product.' Set the product aside in a safe area of your storage space and contact the Alberta Cannabis Call Centre within the next 60 days to begin the return process. Please visit the return page for all required information before initiating a recall return. AGLC will issue a return shipping authorization or provide handling instructions.

What do I do if a customer brings in any recalled product?
Retailers must accept all recalled products regardless of the product packaging condition, and as long as some of the product remains. Retailers must provide a refund for recalled products whether the customer has a receipt or not. Retailers who have never carried this product are not required to provide refunds and may direct the customer to the location where the product was purchased. Returned product should also be set aside in a safe area of your storage space. The Alberta Cannabis Call Centre should be contacted at 1-855-436-5677 within 60 days to begin the return process. AGLC will issue you a return shipping authorization or provide handling instructions. The wholesale price will be refunded for the recalled product in your vault. MSRP price will follow at the end of the recall for product that will be returned to the store from customers.

 

For more details, refer to Section 3.7 of your Cannabis Retailer Operations Manual and Section 5.3 of your Retail Cannabis Store Handbook. For further questions, please contact Alberta Cannabis at 1-855-436-5677 or by email at albertacannabis@aglc.ca. We make every effort to respond to emails within 1-2 business days.